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Quality Assurance Specialist

About us:

DaySmart Software, Inc. is a Michigan-based company headquartered in Ann Arbor that specializes in the design, development, and support of simple, but powerful, scheduling and resource management software solutions. Our software has been used by over 200,000 users globally—serving salon, spa, pet grooming, and tattoo industries. DaySmart is a fast-paced, rapidly growing company, which was named one of America’s Fastest Growing Private Companies by Inc. 500|5000 seven years in a row and a Michigan 50 Company To Watch. For additional information, please visit


  • Design, develop, and execute automated testing scripts using various testing tools for WinForm, web based, and mobile applications
  • Identify, record, document, and thoroughly track bugs
  • Triage incoming issues from service departments and leverage development resources as necessary
  • Perform thorough regression testing when bugs are resolved
  • Monitor web services and applications post-release
  • Establish thresholds to monitor APIs, websites, and mobile apps
  • Analyze API performance metrics and communicate performance improvement plans to development
  • Develop appropriate API documentation
  • Stay up to date with new testing tools and strategies

Skills & Requirements:

    We expect to see:

  • Bachelor’s degree in technical field or related work experience
  • Strong knowledge of QA methodologies, tools, and processes
  • Experience in writing clear, concise, and comprehensive test plans and test cases
  • Experience performing various types of testing, including unit, functional, regression, portability, UX, and smoke
  • Experience with API monitoring and performance testing tools

   We like to see:

  • Hands-on experience with automated testing tools, preferably Ranorex, Ghost Inspector, and RunScope
  • Experience with New Relic
  • Strong understanding of SQL and scripting
  • Experience with C#, VB.NET, or another object-oriented programming language
  • Experience with agile development methodology
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